By: Kris Rudarmel

Kris Rudarmel — Fri, 05 Mar 2010 00:26:04 +0000

I just want to let you six awesome women know that I am in extreme Gratitude for the incredible review you gave our company!! Frank & I do our best to aim for 110% customer service. In your review, you pointed out some of the things you noticed that we do. One thing that Frank does normally do (he better be :) is where shoe covered booties (which I know he didn’t use – ha!! he got caught LOL). Yes, our prices are a bit higher than your typical money mailer / val-pak specials. We are the company that goes in to fix the “specials” from other companies… Our prices include pre-spray and deodorization. The majority of “specials” usually involve up selling when they enter your home and bait & switch games. We DO NOT pressure our clients with this. Our prices we quote are just that: the price we quote. We will come and give a FREE estimate if there are questions about stains, traffic patterns or concerns with your carpets. We want to make sure we are on the same page as our clients. Because our prices aren’t the “cheap prices” I do have on going specials and coupons in my bi-monthly newsletter and I mail out specials to our clients to help them out. Arriving on time is important to us achieving 110% customer service, we know your time is valuable!! :) We also have a referral program. I pay 5-10% of a referral bonus to our clients that refer a new client to our company. If you have any questions, plz call or email us! We would love to answer them! 801-269-0343 or kris@anchorrestoration.com Kris

Comments on: Review: Anchor Restoration

By: Kris Rudarmel