With a family of six and a mother who often lets her kids take food outside the boundaries of the kitchen (gasp!), we keep local carpet cleaners in business. But a good, affordable carpet cleaner isn’t always easy to find, and one that doesn’t use chemicals yet still manages to get your carpets looking new, can be even harder.

Anchor Restoration is a local Utah company that prides itself on quality work and exemplary service. Their services include:

• 24/7/365 Emergency Flood Service
• Commercial Carpet Cleaning
• Residential Carpet Cleaning
• Upholstery Cleaning
• Air Duct Cleaning
• Dryer Vent Cleaning
• Sewage Clean-up
• Wet Carpet Drying
• Structural Drying and Dehumidification Services
• Anti-Microbial Treatments

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If this were a Follow-up Friday post I’d fill you in on my experience, but let’s just say I was really impressed with Frank and Kris, husband and wife team and owners of Anchor Restoration.

Here’s a little story about Frank, Kris and Anchor Restoration from Kris herself:

Frank decided 10 years ago to quit his current job at a local meat plant in SLC after 22 years (he started when he was 15). We had two young children and let me tell you how scary of a decision it was! (“You gain strength, courage and confidence by every experience in which you really stop to look fear in the face.” – Eleanor Roosevelt). Frank chose a commercial cleaning franchise and within 2 1/2 years became the third-largest franchisee in Utah with 16 employees.

With the economy going the direction it was and commercial cleaning becoming a saturated market it was too cut-throat. We had already purchased a truck-mount extraction machine for our commercial carpet cleaning accounts and decided water damage emergencies and residential carpet cleaning would be more rewarding. We can be there for our clients during a devastating time and help them get their lives back together. So far it has been just that—rewarding. We have met some of the neatest individuals and so many of them are now our friends.

Has it been a struggle owning our own business? Oh, yes, but well worth it. We wouldn’t be where we are today if we wouldn’t have made that huge decision. We love being in charge of our destiny. What a Magical Journey it has been the last few years and we can’t wait to see what 2010 brings. We wouldn’t be here without every single client who has chosen to do business with us. We are so, so, so appreciative for all of the support and blessings we receive!

As you can easily believe, Kris was wonderful to work with when setting up the appointment and her fab customer service came through in her emails. And Frank? He is the first carpet cleaner I’ve ever seen place bright orange corner protectors around every corner with which the hoses came into contact. You’ll get to see those on video in Friday’s post. For now let me tempt (or more likely not tempt you) with this before-and-after photo of our stairs, which I begged and pleaded Frank to clean (and yes, we vacuum them weekly):

Yum! Don’t you want to come right over for a visit? I had NO idea my stairs were that bad. Ignorance is bliss sometimes… (By the way, my daughter just walked in and asked, “Is that how it was before and then after? Eeeeew! I just thought that was shade!” Nice.)

Anchor Restoration has some pretty dang impressive credentials:

• Licensed and Insured
• Member of Buy Local First Utah (money spent with us stays in your community)
• Member of the South Jordan Chamber of Commerce and Chamber West
• A+ Rating with the Better Business Bureau
• IICRC Certified (Institute of Inspection Cleaning & Restoration Certification)

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And I love this bit: “When we receive your water damage call, ‘Your Emergency Is Our Emergency’ [and] we answer our phones live 24/7/365.” (And it goes on to say they typically arrive within one hour–ONE hour!) Does your current carpet cleaner have those qualifications and that kind of awesome attitude? Hate to break it to you but I doubt it.

Anchor Restoration also sends out a monthly newsletter with the latest info about the company, helpful cleaning tips and tricks, customer feedback and even a “Chef’s Corner.” To sign up for the newsletter send an email to kris@anchorrestoration.com. (They will have a sign-up on their site soon but it’s not ready just yet.)

Okay, I couldn’t wait until Friday’s post to show you those super cool corner protectors, so here you go!
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The Sassies had the wonderful opportunity to sample Anchor Restoration and the company’s carpet cleaning prowess and I had a chance to video Frank in action. Visit us on Wednesday for our official review and then again on Friday for some fun video and a fab giveaway!